Marc Onetto is currently Senior Vice President of Worldwide Operations and Customer Service at Amazon.com. He leads the supply chain, warehousing, transportation and customer support operations of the largest e-retailer in the world. His responsibility covers the activity of more than 20,000 personnel in the United States, United Kingdom, Ireland, Germany, France, India, Japan and China who assure the timely and quality fulfillment of nearly 3 million customer orders per day. Marc is pioneering the application of Lean management in retail distribution to reinforce the “customer-centric” culture driven by Jeff Bezos which has been the foundation of the success of Amazon.com.

Previously Marc was Executive Vice President of Worldwide Operations for Solectron, a $12 billion global leader in electronics manufacturing and integrated supply-chain services from 2003 to 2006. He led the company turnaround and was the inspiration behind the creation of the Solectron Production System, the most advanced application of Lean and Six Sigma to electronics manufacturing.

Prior to Solectron, Marc had a successful 15 years career with GE where his last assignment was Vice President of GE European operations.

From 1988 to 2002, Marc held several senior leadership positions at GE Medical Systems as Europe Service VP, global CIO, and head of global quality and finally Officer in charge of Global Manufacturing and Supply Chain.

Marc was one of GE’s Six Sigma pioneers and spearheaded the globalization and the quality transformation of GE Medical Systems. He was recognized for this contribution by Jack Welch in his autobiography Jack - Straight from the Gut.

Prior to GE, Marc served 12 years with Exxon Corporation in petroleum product trading, information systems and finance.

Marc Onetto is a graduate MBA from the Tepper School of Business at Carnegie-Mellon University and a graduate engineer from the Ecole Centrale de Lyon in France.